Course Details

Course Code (English)*

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Course URL (e.g., on e-class)

Learning Outcomes (English) The course provides to students familiarity with the concepts, methodologies and tools for understanding the management of business processes, the benefits of automation and the impact of business processes on the performance and effectiveness of businesses/ organizations. The students apply in practice a language of business process modeling BPMN Business Process Modeling Notation. The course focuses on the supply chain processes, their impact, their evaluation and redesign with the purpose to improve the business operations and performance. The students will acquire the following knowledge and skills: Understanding of business process management methodologies and practices. Quantitative and Qualitative analysis of processes with the purpose to improve them. Analyzing and Modeling in practice As-Is processes and Proposing and Modeling To-Be processes Evaluation of alternative, new scenarios of business processes Understanding of supply chain processes Applying in Practice BPMN for business process management Utilization of BPM tools

General Competencies (English) Search, analysis and synthesis of data and information with the use of the assorted technologies Decision Making Independent work Work at an interdisciplinary framework Project design and management Promoting reasoning and self-improvement Promoting free, creative and deductive reasoning

Course Content (English) Lecture 1: Introduction to Business Process BP Management Lecture 2: BP identification case studies Lecture 3: BP modeling and redesign methodologies, case studies Lecture 4: BP Modeling language BP Modeling Notation Lecture 5: BP modeling diagrams, As-Is and To-Be models Lecture 6: Introduction to Supply Chain Basics, Processes, Impact Lecture 7: BP Analysis - KPIs, methods Lecture 8: Case studies of analysis and redesign of supply chain processes Lecture 9: Utilization of a BP modeling tool Lecture 10: Hierarchical BP modeling - Case studies Lecture 11: Quality in BP modeling Lecture 12: Qualitative and Quantitative Analysis of BP Lecture 13: BP transformation of supply chain processes utilizing state-of-the-art technologies IoT, Data analytics, AI etc.

Use of ICT (English) Utilization of platform e-class Utilization of a business process modeling tool

Is it elective? Άγνωστο Ναι Όχι

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Independent Study*

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